RENTAL RULES AND REGULATIONS

Robin's Nest 734 Snug Harbor Road Guntersville, AL 35747
Contact number: (256) 520-0099 and (256) 536-6635


1. CHECK-IN TIME IS AFTER 2 P.M. CST and CHECK-OUT IS BEFORE 11 A.M.
2. This is a NON SMOKING unit.
3.
Pets are not permitted.
4. We will note rent to vacationing students or singles under the 25 years of age unless accompanied by an adult guardian or parent.
5.
DAMAGE DEPOSIT- A damage deposit of $500 is required, made in the form of credit, check, or cash. This must be received at least fourteen (14) days before check-in. The deposit is NOT applied toward rent; however, it is fully refundable within fourteen (14) days of departure, provided the following provisions are met:
a. No damage is done to unit or its contents, beyond normal wear and tear.
b. No charges are incurred due to contraband, pets, or collection of rents or serviced rendering during the stay.
c. All debris, rubbish, and discards are bagged and placed in trashcans provided, and all soiled dishes are washed and put away. One load of laundry is started.
d. All keys are left on the kitchen table and unit is left locked.
e. No linens are lost or damaged.
f. NO late check-out, that would result in others having to wait to clean or check-in.
g. Early check-in not approved before arrival.
6. PAYMENT-
a. A $350 security deposit and $35 processing fee is due to guarantee your dates along with a signed confirmation by bother renter and owner.
b. 1
st payment due sixty (60) days before arrival date.
c. 2
nd payment balance is due fourteen (14) days before arrival.
7. CANCELLATIONS- A 28-day notification is required for cancellation.
Cancellations that are made more than 60-days prior to the arrival date will incur with no penalty. Cancellations that result in a shortened star, that are made within 60 days of the arrival date, forfeit their full advanced payment, security deposit, and administration fee. Cancellations or early departure does not warrant any refund of rent or deposit.
8.
MAXIMUM OCCUPANCY- the maximum number of guests is limited to eighteen (18) persons. An additional charge or $10 per person per night for guests in addition to eighteen (18) will be assessed for additional cleaning, linen, and garbage services.
9.
INCLUSIVE FEES- Rates include a one-time linen-towel setup.
10.
NO DAILY MAID SERVICE- While linens and bath towels are included in the house, daily maid service is not included in the rental rate, however it is available at an additional rate. We suggest you bring beach towels. We do not permit towels or linens to be taken from the house.
11.
RATE CHANGES- Rates subject to change without notice.
12.
FALSIFIED RESERVATIONS- Any reservation under a false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.
13.
WRITTEN EXCEPTIONS- Any exceptions to the above mentioned policies must be approved in writing in advance.
14.
STORM POLICY- No refunds will be given unless National Weather Service issues a tornado warning or severe lightening or hale storm that will prevent road travel. Refund is limited to all but security deposit- security deposit is not refundable but can be applied to a future reservation within three (3) months. Another $35 processing fee will be required.
15.
HOT TUBS- No children under the age of 12 permitted in hot tubs without adult supervision. When Using the hot tub, remember there is a certain health risk associated with this facility. Use at your own risk. Our housekeepers drain, sanitize, refill and replenish chemicals in all tubs prior to your arrival; therefore, it may not be warm until later that evening. Hot tub covers are for insulation purposes and are not designed to support a person or persons. DO NOT STAND ON THE HOT TUB COVERS, they will break and you may be charged for replacement. Remember when not using the hot tub, leave cover on so hot tub will stay warm.
16. Robin’s Nest is privately owned; the owners are not responsible for any accidents, injuries, or illness that occurs while on the premises or its facilities. The homeowner is not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others who they invite to use the premise.
17. The Owner is not responsible for forgotten items. Items left behind will be placed in Lost & Found by housekeeping. Items can be mailed back upon request and postage and handling deducted from the damage deposit. After sixty (60) days items will be donated to charity.


We hope you enjoy your Vacation at Robin's Nest Rental Home on Guntersville Lake